Contact

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Our Christmas Opening Times

Up to 4pm on Friday December 21st, we’re open as usual for enquiries and orders.

From 4pm on December 21st to 9.30am on January 2nd:

    • Our offices and studio (including customer service) will be closed
    • Website orders can be placed, and will be dispatched in turn from 2nd January onwards.
    • No changes can be made to orders once placed
    • Next Day delivery will not be available

From 9.30am on January 2nd, we’ll reopen as usual for enquiries and orders,  however order dispatch time may still be longer than normal for a short while.

 

Usual Opening Times

Feel free to contact us with any problems or questions.

Email

fabric@alicecaroline.co.uk – general queries

orders@alicecaroline.co.uk – specific queries about orders, fabrics or products

Phone

Call between 9am and 5pm (UK time), Monday to Friday:  (+44) (0)1386 725 000

If your call goes to the answer machine please leave a message – we check our messages frequently and will usually respond the same working day.

In person

We’re open for shopping by appointment only, Monday to Friday from 10am to 4pm, except during holidays and times of high demand. Call or email us to plan your visit.

Postal address

Alice Caroline Ltd, Darkes Barn East, Conderton, near Tewkesbury, GL20 7PP, U.K.