Please feel free to contact us with any problems or questions.

Email – general queries – specific queries about orders, or help choosing fabrics for your project


Call between 9am and 5pm GMT, Monday to Friday:  (+44) (0)1386 725 000

If your call goes to the answer machine please leave a message – we check our messages frequently and will usually respond the same working day.

In person

We’re open for shopping by appointment only, Monday to Friday from 10am to 4pm. Call or email us to plan your visit.

Postal address

Alice Caroline Ltd, Darkes Barn East, Conderton, near Tewkesbury, GL20 7PP, U.K.

Contact us

Answers to our most common queries are shown in our FAQs section>. If you can’t find what you are looking for and would like to get in touch, please:

Send an email to We aim to reply to all emails within two business days.

Call us on (+44) (0)1386 725 000 – we are open between 9am and 5pm GMT, Mon-Fri.

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